Privacy Policy

Introduction

Roofers Pasadena CA ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our roofing services in Pasadena and the San Gabriel Valley area.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form or request a free roofing estimate
• Call our office at (626) 553-8966
• Send us an email at info@rooferspasadenaca.com
• Schedule a roof inspection or consultation
• Sign a service agreement or contract

This information may include your name, phone number, email address, property address, and details about your roofing project or concern.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited, time spent on pages, and navigation patterns
• Referring website or search engine queries
• Date and time of your visit

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide roofing estimates
• To schedule and perform roof inspections, repairs, installations, or replacements
• To communicate with you about your roofing project
• To improve our website and the services we offer
• To send follow-up communications related to completed services
• To comply with legal obligations and resolve disputes

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted vendors who assist us in operating our business, such as material suppliers or subcontractors involved in your roofing project.
• Legal Requirements: We may disclose information if required by law, regulation, court order, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information when you give us explicit consent to do so.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our website.

You can control cookie settings through your browser preferences. Please note that disabling cookies may affect certain features of our website.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites, including Google Maps, social media platforms, and material supplier websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us so we can promptly remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please reach out to us: